wibid Terms & Conditions
— Your Rights, Our Rules,
Plainly Stated

By accessing, registering on, or otherwise using the wibid platform at wibid.net (the "Platform"), you ("the Player", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the wibid Privacy Policy, Responsible Gaming Policy, and any additional rules applicable to specific games or promotions published on the Platform from time to time.

These Terms & Conditions constitute the entire agreement between you and wibid with respect to your use of the Platform and supersede all prior agreements, representations, or understandings — whether written or oral — relating to the same subject matter.

wibid reserves the right to amend, update, or replace any part of these terms at any time. Any such changes will be communicated to registered players via email notification or a prominently displayed in-platform notice. The effective date of the most recent version is stated at the top of this page. Continued use of the Platform after the stated effective date constitutes your acceptance of the updated terms. If you do not accept the revised terms, you must close your account and cease using the Platform immediately.

Access to and use of the wibid Platform is strictly restricted to individuals who meet all of the following criteria:

• You are at least 18 years of age at the time of registration and at all subsequent times during which you access the Platform.
• You are accessing the Platform from a jurisdiction in which online gaming and sports betting is not prohibited under applicable local law.
• You are acting as an individual in a personal capacity, not as a representative of any corporate or commercial entity for the purpose of gambling.
• You are not a current employee, contractor, director, or immediate family member of a current employee or contractor of wibid or any of its affiliated companies, game providers, or payment processors.
• You have not previously been permanently excluded from the wibid Platform or had your account closed by wibid for breach of these terms.

wibid applies a strict zero-tolerance policy in relation to underage gambling. Any account found to be registered to a person under the age of 18 will be closed immediately and all funds — including any winnings — will be forfeited. wibid reserves the right to request identity verification documents (National ID Card, passport, or birth certificate) from any player at any time to confirm eligibility. Failure to provide requested documents within the specified timeframe will result in account suspension pending verification.

wibid strongly supports efforts to prevent underage gambling. Parents and guardians are encouraged to use internet filtering software to restrict access to gambling sites for minors. If you are aware of an underage individual who has accessed wibid, please contact [email protected] immediately.

To access the full range of wibid services, including depositing funds, placing bets, and claiming bonuses, you must create a registered account. Registration is free of charge and requires the provision of accurate, complete, and up-to-date personal information including your full legal name, date of birth, residential address, email address, and a valid mobile phone number registered in Bangladesh.

By submitting your registration details, you confirm that all information provided is truthful and accurate. Providing false or misleading information at any stage — including during subsequent identity verification requests — constitutes a material breach of these terms and will result in immediate account closure and forfeiture of all balances.

Each player is permitted to hold exactly one wibid account. The creation of duplicate, multiple, or linked accounts — whether under the same name, email address, mobile number, payment method, device, or IP address — is strictly prohibited. wibid uses automated systems to detect duplicate registrations. Where duplicate accounts are identified:

• All accounts associated with the same player will be closed.
• Any remaining balances across all accounts will be forfeited.
• The player will be permanently barred from re-registering.
• Any bonus funds received as a result of duplicate registration will be recovered.

You are solely responsible for maintaining the confidentiality of your wibid account login credentials, including your username, password, and any OTP codes sent to your registered mobile number. wibid will never ask you for your password via email, live chat, or telephone. If you suspect that your account has been accessed without your authorisation, you must notify wibid support at [email protected] immediately. wibid accepts no liability for losses incurred as a result of unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

All financial transactions on the wibid Platform are conducted in Bangladeshi Taka (BDT). wibid supports the following deposit and withdrawal methods for players based in Bangladesh:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfers: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank
• International Cards: Visa, Mastercard (where available for eligible accounts)

The minimum deposit amount on wibid is ৳100. There is no maximum deposit limit, though wibid reserves the right to request source of funds documentation for large deposits at its sole discretion. Deposits are credited to your wibid account in real time or within a maximum of 30 minutes, depending on the payment method used. If a deposit has not been credited within 30 minutes, please contact support with your transaction reference number.

Withdrawal requests are processed within 1 to 3 hours for bKash and Nagad, and within 1 to 3 business days for bank transfer methods. The minimum withdrawal amount is ৳500. Before any withdrawal can be processed, the player must have completed full identity verification (KYC), including submission of a valid government-issued photo ID and proof of payment method ownership. wibid reserves the right to request additional documentation in compliance with anti-money laundering (AML) obligations.

Withdrawals will only be processed back to the same payment method used for the original deposit, except where the original payment method is no longer active, in which case alternative arrangements must be agreed with the wibid compliance team. Players may not request withdrawals to payment accounts that are not registered in their own legal name.

Any funds deposited into a wibid account must be used for gaming purposes. wibid accounts must not be used as a payment intermediary, e-wallet service, or for any purpose other than participating in the games and betting markets available on the Platform. Using a wibid account as a pass-through payment mechanism is strictly prohibited and will result in immediate account suspension.

wibid offers a range of bonuses and promotional offers to registered players from time to time. These include, but are not limited to, welcome deposit bonuses, reload bonuses, free spins, cashback offers, cricket betting boosts, and seasonal promotions tied to events such as the BPL season, IPL, T20 World Cup, Eid, and Pohela Boishakh.

All bonuses and promotions offered by wibid are subject to the following general conditions unless otherwise explicitly stated in the specific promotion's terms:

• Bonuses are available to eligible registered players only. One bonus per promotion per player, household, device, IP address, and payment method applies.
• All bonus funds are subject to a wagering requirement, which will be clearly stated in the specific promotion terms. Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
• Bonus funds may only be used on games specified in the relevant promotion. Certain games (typically low-margin games or live casino titles with high bet values) may contribute at a reduced rate or not at all towards wagering requirements.
• wibid reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice where there is evidence of fraudulent activity, bonus abuse, or a technical error resulting in an unintended bonus award.
• Players found to be using strategies designed specifically to extract bonus value without genuine gameplay — commonly referred to as "bonus abuse" or "bonus hunting" — will have their bonus funds voided and may have their accounts suspended.
• Bonuses cannot be transferred between accounts, exchanged for cash directly, or combined with other active bonus offers unless explicitly stated.

wibid reserves the right to request verification of identity and payment method before crediting any bonus to a player account. Failure to complete verification within the required timeframe will result in the forfeiture of the applicable bonus.

wibid is committed to providing a fair, transparent, and enjoyable gaming environment for all players. All games available on the wibid Platform use certified Random Number Generators (RNGs) supplied by independent, audited game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. Published Return-to-Player (RTP) percentages for all games are provided in good faith and reflect long-term statistical averages, not guaranteed outcomes for individual sessions.

The following conduct is strictly prohibited on the wibid Platform and may result in immediate account suspension, permanent closure, and forfeiture of all account balances without prior notice:

• Using any automated software, bot, script, or artificial intelligence tool to place bets, access games, or interact with the Platform in a non-human manner.
• Exploiting software errors, bugs, glitches, or technical vulnerabilities in the Platform or any game to gain an unfair advantage. Any winnings obtained through exploitation of a technical error are void and will be recovered.
• Colluding with other players in any game, particularly live casino games such as poker or baccarat, to gain an advantage over the house or other players.
• Using any form of card counting, hole carding, or other mechanical or systematic advantage play methods on live casino table games.
• Engaging in money laundering, financing of terrorism, or any other criminal activity through the wibid Platform. wibid cooperates fully with relevant law enforcement authorities and will report suspicious activity as required under applicable regulations.
• Attempting to access any other player's account, wibid's administrative systems, or any part of the Platform's backend infrastructure without authorisation.
• Engaging in abusive, threatening, harassing, or discriminatory conduct towards wibid staff or other players through any communication channel.

Players may request voluntary closure of their wibid account at any time by contacting the support team at [email protected]. Upon receipt of a valid closure request, wibid will:

• Freeze the account to prevent further deposits, bets, or withdrawals within 24 hours of the confirmed request.
• Process any pending withdrawal of verified, non-bonus funds to the player's registered payment method within the standard processing timeframe.
• Retain account data for a minimum period as required by applicable anti-money laundering and data protection obligations.

Players who wish to close their account due to responsible gaming concerns may request a self-exclusion instead of, or in addition to, full account closure. A self-exclusion prevents all future access to the Platform and stops all promotional communications. Self-exclusion requests are processed within 24 hours and can be made via account settings or by emailing [email protected]. Please visit the wibid Responsible Gaming page for full details on available self-exclusion options.

wibid reserves the right to suspend or permanently close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any clause within these Terms & Conditions.
• Failure to pass mandatory identity or payment verification checks.
• Evidence or reasonable suspicion of fraudulent activity, bonus abuse, collusion, or use of prohibited software.
• A player's account becoming inactive — defined as no login activity for a continuous period of 12 months or more.
• A legally mandated requirement from a competent authority or law enforcement body.

Where an account is closed by wibid due to a breach of these terms, any remaining balance — including deposit funds, bonus funds, and pending winnings — may be forfeited at wibid's sole discretion, subject to the nature and severity of the breach.

The wibid Platform and all content, games, and services provided thereon are offered on an "as is" and "as available" basis. While wibid makes every effort to ensure continuous platform availability, accurate odds, and reliable game performance, wibid does not warrant that the Platform will be uninterrupted, error-free, or free from technical failures at all times.

To the fullest extent permitted by applicable law, wibid's aggregate liability to any player arising from or related to their use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount deposited by that player into their wibid account in the 30-day period immediately preceding the event giving rise to the claim.

wibid expressly excludes liability for the following categories of loss, whether direct, indirect, incidental, or consequential:

• Loss of profits, revenue, or anticipated savings arising from inability to access the Platform.
• Losses resulting from third-party payment provider errors, delays, or failures outside wibid's direct control.
• Losses arising from internet connectivity failures, power outages, or device failures on the player's side.
• Any loss or damage arising from a player's voluntary decision to gamble beyond their means, inconsistent with the responsible gaming guidance published on the Platform.
• Losses attributable to a player's breach of these Terms & Conditions.

Nothing in these Terms & Conditions excludes or limits wibid's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

For any queries regarding these Terms & Conditions, please contact the wibid support team. All correspondence should be directed to [email protected]. Our support team is available 24/7 and will respond to all enquiries within the timeframes stated on the wibid FAQ page.